Financial services

In an industry under immense pressure from regulators, governments, customers and shareholders, many organisations in the industry are looking hard at cost and profitability

Furthermore, a search for new sources of revenue is needed. This requires a structural rethink of their engagement and interaction with customers. Technology will play a key role in developping a closer connection with customers and their needs

FS organisations will need to adapt their organisations to ensure alignment with the business model, staffing model, performance management and reward

We have experience in:

    • Retail and SME banking
    • Insurance
    • High net worth and private banking
    • Card and payment services